Web Support guides
Need more information on web publishing? Take a look at the web publishers information site
Important web publishing guides and information
Submit a web support ticket
This support desk handles any requests for www.newcastle.edu.au
- General web request
- Example: Publishing issues, website content updates.
- Cache clear request
- Clearing of cache, find out more.
- Vanity URL request
- Request a vanity for easy access to your webpage for marketing purposes.
- Approval request
- Request approval from the web team if your designated page approvers are not available.
- Publisher training request
- Request to become a squiz publisher.
- Approver training request
- Request to become a squiz approver.
- Analytics report request
- Request analytics for your webpages.
- Homepage marketing request
- Request marketing content to be promoted on the homepage.
- Web project request
- If you have a larger web project such as a campaign page, a research centre, site redevelopment or a form please fill out the web project request.
- Permission form
- Request permission to edit content in Squiz Matrix.
- System outage
- If you cannot access the website, please fill out the system outage form.
Web Support Hours: 9:00am to 4:00pm, Monday to Friday.