Welcome to the web support desk.
This support desk handles any requests for www.newcastle.edu.au
- General web request
- Example: Publishing issues, website content updates.
- Cache clear request
- Clearing of cache, find out more.
- Vanity URL request
- Request a vanity for easy access to your webpage for marketing purposes.
- Approval request
- Request approval from the web team if your designated page approvers are not available.
- Publisher training request
- Request to become a squiz publisher.
- Approver training request
- Request to become a squiz approver.
- Analytics report request
- Request analytics for your webpages.
- Homepage marketing request
- Request marketing content to be promoted on the homepage.
- Web project request
- If you have a larger web project such as a campaign page, a research centre, site redevelopment or a form please fill out the web project request.
- Permission form
- Request permission to edit content in Squiz Matrix.
- System outage
- If you cannot access the website, please fill out the system outage form.
Squiz Matrix Guides
Information about using the Squiz Matrix Web Content Management System
Content Guides and templates
Editorial style guides on writing for the web, SEO and available web content templates for your pages.
Web training and advice
How to sign up for web training and seek advice from the web team.
Frequently asked questions from the UON web publishing community
News and alerts
Homepage marketing requests
Users are now able to submit a request for homepage marketing. Please select submit ticket from above and select homepage marketing request from the dropdown menu.
Web Support Hours: 9:00am to 4:00pm, Monday to Friday.